Challenge Detail

Integrated Dealer Management System- Dealers’ Billing, Payments, onboarding, renewals.

The Department disburses payments to fertilizer, seed and input dealers under multiple State and centrally sponsored schemes. Disbursement currently spans disconnected scheme-wise systems, with manual invoice verification and cheque/voucher-based settlement, and no common API-based payment gateway.
 

Existing Issues & Gaps

  • Manual, cross-system payment routing causes settlement delays (T+15 to T+30), straining dealer cash flow.
  • High administrative and paper-based verification overhead; no digitised invoice-to-payment workflow.
  • Absence of a real-time MIS/dashboard for payment status; limited transparency for dealers and auditors.
  • Fragmented, scheme-wise ledgers causing reconciliation mismatches and delayed account closure.

Expected Outcomes & Desired Solution

A low-cost, API-integrated Dealer Payment Portal with e-KYC/Aadhaar-linked dealer onboarding, OCR-based invoice capture, rule-engine payment approval workflows, direct settlement via PFMS/GST-linked accounts, a real-time tracking dashboard with SMS/portal alerts, and audit-trail logging for reconciliation — built on a scalable, low-code/cloud-native stack to minimise cost and enable rapid scheme on-boarding.
 

Key Stakeholders & Beneficiaries

Fertilizer/Seed/Input Dealers; Department of Agriculture (Scheme & Finance wings); Farmers (indirect); Finance & Treasury Department; PFMS/GSTN.
 

Closed